Customer Service Representitive
E.
R.
Plumbing Services LLC E.
R.
Plumbing Services LLC Wenatchee, WA Wenatchee, WA Full-time Full-time $18.
50 - $20.
00 an hour $18.
50 - $20.
00 an hour 22 hours ago 22 hours ago 22 hours ago At Patriot Plumbing, Heating & Cooling Inc.
, we make the search an easy one.
Our employees matter to us as much as our customers, and our employee satisfaction matters! Working with us means you're treated as the individual you are, not just a number among hundreds.
Plus, you'll receive a competitive benefits package with expert training from top professionals in the industry.
Serve visitors by greeting, welcoming, directing, and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Booking appointments for customers Outbound calling for VIP Member visits due Email appointment reminders to service agreement customers Assisting employees with purchase orders as needed or requested Coordinating parts deliveries for technicians Receive and sort daily mail/deliveries/couriers Prepare all outgoing mail Receive inventory and deliveries in the absence of the Warehouse Coordinator Assist customers with completing credit applications Preparation of customer correspondence including thank you cards daily Surveying customers regarding work completed via phone and email Purchasing permits and requesting inspections in the absence of the Installations Coordinator Assist HVAC Installation customers and employees in the absence of the Installations Coordinator Follow up on estimates prepared by Plumbing and HVAC technicians Parts deliveries as requested utilizing company vehicle Perform other clerical duties such as filing, photocopying, collating, faxing, etc.
.
Other duties as assigned If this sounds like you APPLY TODAY! Job Type:
Full-time Salary:
$18.
50 - $20.
00 per hour
Benefits:
401(k) Dental Insurance Health insurance Paid time off Vision insurance Schedule:
8-hour shift Day shift Monday to FridayJob Title:
Customer Service Representative
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate and helpful information to customers regarding products, services, and company policies - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent customer service and satisfaction - Follow up with customers to ensure their needs have been met Requirements:
- High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work in a fast-paced environment and handle high call volumes We offer competitive pay, a supportive work environment, and opportunities for growth within the company.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this position.
Job Type:
Full-time Pay:
$18.
50 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Wenatchee, WA 98801:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
R.
Plumbing Services LLC E.
R.
Plumbing Services LLC Wenatchee, WA Wenatchee, WA Full-time Full-time $18.
50 - $20.
00 an hour $18.
50 - $20.
00 an hour 22 hours ago 22 hours ago 22 hours ago At Patriot Plumbing, Heating & Cooling Inc.
, we make the search an easy one.
Our employees matter to us as much as our customers, and our employee satisfaction matters! Working with us means you're treated as the individual you are, not just a number among hundreds.
Plus, you'll receive a competitive benefits package with expert training from top professionals in the industry.
Serve visitors by greeting, welcoming, directing, and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Booking appointments for customers Outbound calling for VIP Member visits due Email appointment reminders to service agreement customers Assisting employees with purchase orders as needed or requested Coordinating parts deliveries for technicians Receive and sort daily mail/deliveries/couriers Prepare all outgoing mail Receive inventory and deliveries in the absence of the Warehouse Coordinator Assist customers with completing credit applications Preparation of customer correspondence including thank you cards daily Surveying customers regarding work completed via phone and email Purchasing permits and requesting inspections in the absence of the Installations Coordinator Assist HVAC Installation customers and employees in the absence of the Installations Coordinator Follow up on estimates prepared by Plumbing and HVAC technicians Parts deliveries as requested utilizing company vehicle Perform other clerical duties such as filing, photocopying, collating, faxing, etc.
.
Other duties as assigned If this sounds like you APPLY TODAY! Job Type:
Full-time Salary:
$18.
50 - $20.
00 per hour
Benefits:
401(k) Dental Insurance Health insurance Paid time off Vision insurance Schedule:
8-hour shift Day shift Monday to FridayJob Title:
Customer Service Representative
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate and helpful information to customers regarding products, services, and company policies - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent customer service and satisfaction - Follow up with customers to ensure their needs have been met Requirements:
- High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work in a fast-paced environment and handle high call volumes We offer competitive pay, a supportive work environment, and opportunities for growth within the company.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this position.
Job Type:
Full-time Pay:
$18.
50 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Wenatchee, WA 98801:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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