Office Services Mgr
Wenatchee, WA Wenatchee, WA Full-time Full-time $84,240 - $105,300 a year $84,240 - $105,300 a year 9 hours ago 9 hours ago 9 hours ago APPLICATION MATERIALS Applicants are required to submit a combined cover letter and resume in one document.
Your cover letter must summarize your interest, education and experience relative to this position.
Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately.
The first review date for application materials is scheduled for July 10.
Interested parties are also invited to contact Human Resources at joblist@chelanpud.
org to discuss the position.
SALARY RANGE The starting salary range for this position is $84,240 - $105,300 (based on qualifications).
With tenure and strong performance in this role an employee may earn up to a maximum of $126,360, annualized.
Introductory Period:
New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.
The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.
For more explanation of the district benefits please visit our benefits website www.
mychelanpudbenefits.
org.
JOB POSTING Manager - Office Services Join our team at Chelan County Public Utility District.
As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.
Overview Plans and manages the District's creative, technical and skilled administrative staff which supports all business units.
Acts as a key partner to provide emergent or planned additional staffing to support the timely fulfillment of business goals and objectives.
Provides support to the District's leadership team and business operations by providing a wide variety of support services such as graphic and creative design, enterprise print and mail services, public information response, and internet web and SharePoint support, office supplies and equipment switchboard operations, through a team of Microsoft certified support specialists.
Delivers high-quality cost-effective services and achieves internal and external customer satisfaction while operating in support of the District's mission, values, and strategic objectives.
Responsibilities Aligns resources to support the District objectives and the achievement of the department's strategies, practices and processes to empower and support the delivery of those goals.
Manages creative support services and programs using best practices with a focus on the customer facing products delivery stream.
Owns and ensures a customer service framework, philosophy.
Oversees the day-to-day operations and the Office Services operating budget.
Manages employees and responsible for works plans for the department's many aligned functions, including career development and performance evaluations.
Collaboratively works with Human Resources in hiring skilled and valuable resources for the District.
Manages contract office supply and print production processes, key District support contracts and is responsible for budgetary development, oversight and compliance.
Conducts analysis and benchmarking, research, and cost reduction planning to facilitate the support of District operating plans.
Analyzes, implements, and audits contracts.
Develops and executes plans to ensure the ongoing reliability and availability of office services assets and equipment.
Identify areas for process improvement and participate in efforts to streamline and automate manual processes using available technology tools.
Leads the department in embracing technology changes and associated skill development.
Work with operational departments to identify opportunities for improving onboarding and training of District administrative personnel in District processes and technologies.
Maintain regular and predictable attendance:
Perform related duties and responsibilities as required.
Comply with District policies.
Complete all required training.
Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
Employees with access to confidential employee records and information are required to restrict access from any unauthorized person, except on a need to know basis.
As an essential function, drive a motorized vehicle while conducting business on behalf of the District.
People Management This position manages/supervises people.
Direct Resources Managed:
18.
Indirect Resources Managed:
None.
Reports To Director - Shared Services Overtime exemption Exempt Qualifications Education Equivalent experience (year for year) may substitute for required education.
Associate Degree (A.
A.
, A.
S.
) in a business-related field or the equivalent combination of education and experience is typically required.
Experience 5
years of progressively responsible experience providing leadership of a diverse centralized office support function in the achievement of strategic business outcomes is required.
3
years of supervisory experience or closely related leadership experience is required.
Licenses and Certifications Valid Driver's License at hire and WA Driver's License within 30 days of hire required Skills and Abilities A fully skilled incumbent will have the following knowledge skills & abilities:
Working knowledge of effective strategic office support procedures and practices.
Working knowledge of District organization, operations, processes and staff.
Knowledge of document preparation and management practices.
Knowledge of District processes and ability to manage a budget.
Excellent communication skills with all levels in the organization.
Ability to build and maintain professional relationships.
Ability to provide effective leadership to manage a diverse team.
Ability to adapt, motivate, , hire, evaluate, terminate, mentor, motive and develop employees.
Ability to handle conflict effectively and offer constructive feedback.
Well-developed business acumen and professionalism.
Ability to prioritize work to meet deadlines.
Problem solving skills.
Ability to maintain confidentiality and make ethical decisions.
Knowledge of technology in use at the District.
Process improvement skills.
Must be proficient in reading, writing and speaking English.
This position communicates with the public 5 - 20% of the time.
Bilingual fluency in English and Spanish is desired.
Physical Demands Sitting - Frequently Standing - Frequently Walking - Occasionally Stooping/Bending - Occasionally Reach Waist to Shoulder - Occasionally Wrist/hand/fingers manipulation (keyboarding, mousing, etc.
) - Frequently Repetitive Motions - Frequently Talking - Frequently Hearing - Frequently Visual - Far Acuity - Occasionally Visual - Depth Perception - Occasionally Visual - Color Discrimination - Occasionally Working Conditions Noise Intensity Level:
- Moderate District Values Safety - Protect public and employee health and safety Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us Trustworthy - Competence, integrity, respect Operational Excellence - High-quality innovative work execution Equal Opportunity/ADA Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled).
We value diversity at all levels of the organization.
All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers (chelanpud.
org) page in English and Spanish.
The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LICENSE REQUIREMENTS A valid driver's license is required for this position (verified upon hire).
A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility.
This should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
EEO Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled).
We value diversity at all levels of the organization.
All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers page in English and Spanish.
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-I.
35(c).
Estimated Salary: $20 to $28 per hour based on qualifications.
Your cover letter must summarize your interest, education and experience relative to this position.
Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately.
The first review date for application materials is scheduled for July 10.
Interested parties are also invited to contact Human Resources at joblist@chelanpud.
org to discuss the position.
SALARY RANGE The starting salary range for this position is $84,240 - $105,300 (based on qualifications).
With tenure and strong performance in this role an employee may earn up to a maximum of $126,360, annualized.
Introductory Period:
New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.
The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.
For more explanation of the district benefits please visit our benefits website www.
mychelanpudbenefits.
org.
JOB POSTING Manager - Office Services Join our team at Chelan County Public Utility District.
As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.
Overview Plans and manages the District's creative, technical and skilled administrative staff which supports all business units.
Acts as a key partner to provide emergent or planned additional staffing to support the timely fulfillment of business goals and objectives.
Provides support to the District's leadership team and business operations by providing a wide variety of support services such as graphic and creative design, enterprise print and mail services, public information response, and internet web and SharePoint support, office supplies and equipment switchboard operations, through a team of Microsoft certified support specialists.
Delivers high-quality cost-effective services and achieves internal and external customer satisfaction while operating in support of the District's mission, values, and strategic objectives.
Responsibilities Aligns resources to support the District objectives and the achievement of the department's strategies, practices and processes to empower and support the delivery of those goals.
Manages creative support services and programs using best practices with a focus on the customer facing products delivery stream.
Owns and ensures a customer service framework, philosophy.
Oversees the day-to-day operations and the Office Services operating budget.
Manages employees and responsible for works plans for the department's many aligned functions, including career development and performance evaluations.
Collaboratively works with Human Resources in hiring skilled and valuable resources for the District.
Manages contract office supply and print production processes, key District support contracts and is responsible for budgetary development, oversight and compliance.
Conducts analysis and benchmarking, research, and cost reduction planning to facilitate the support of District operating plans.
Analyzes, implements, and audits contracts.
Develops and executes plans to ensure the ongoing reliability and availability of office services assets and equipment.
Identify areas for process improvement and participate in efforts to streamline and automate manual processes using available technology tools.
Leads the department in embracing technology changes and associated skill development.
Work with operational departments to identify opportunities for improving onboarding and training of District administrative personnel in District processes and technologies.
Maintain regular and predictable attendance:
Perform related duties and responsibilities as required.
Comply with District policies.
Complete all required training.
Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
Employees with access to confidential employee records and information are required to restrict access from any unauthorized person, except on a need to know basis.
As an essential function, drive a motorized vehicle while conducting business on behalf of the District.
People Management This position manages/supervises people.
Direct Resources Managed:
18.
Indirect Resources Managed:
None.
Reports To Director - Shared Services Overtime exemption Exempt Qualifications Education Equivalent experience (year for year) may substitute for required education.
Associate Degree (A.
A.
, A.
S.
) in a business-related field or the equivalent combination of education and experience is typically required.
Experience 5
years of progressively responsible experience providing leadership of a diverse centralized office support function in the achievement of strategic business outcomes is required.
3
years of supervisory experience or closely related leadership experience is required.
Licenses and Certifications Valid Driver's License at hire and WA Driver's License within 30 days of hire required Skills and Abilities A fully skilled incumbent will have the following knowledge skills & abilities:
Working knowledge of effective strategic office support procedures and practices.
Working knowledge of District organization, operations, processes and staff.
Knowledge of document preparation and management practices.
Knowledge of District processes and ability to manage a budget.
Excellent communication skills with all levels in the organization.
Ability to build and maintain professional relationships.
Ability to provide effective leadership to manage a diverse team.
Ability to adapt, motivate, , hire, evaluate, terminate, mentor, motive and develop employees.
Ability to handle conflict effectively and offer constructive feedback.
Well-developed business acumen and professionalism.
Ability to prioritize work to meet deadlines.
Problem solving skills.
Ability to maintain confidentiality and make ethical decisions.
Knowledge of technology in use at the District.
Process improvement skills.
Must be proficient in reading, writing and speaking English.
This position communicates with the public 5 - 20% of the time.
Bilingual fluency in English and Spanish is desired.
Physical Demands Sitting - Frequently Standing - Frequently Walking - Occasionally Stooping/Bending - Occasionally Reach Waist to Shoulder - Occasionally Wrist/hand/fingers manipulation (keyboarding, mousing, etc.
) - Frequently Repetitive Motions - Frequently Talking - Frequently Hearing - Frequently Visual - Far Acuity - Occasionally Visual - Depth Perception - Occasionally Visual - Color Discrimination - Occasionally Working Conditions Noise Intensity Level:
- Moderate District Values Safety - Protect public and employee health and safety Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us Trustworthy - Competence, integrity, respect Operational Excellence - High-quality innovative work execution Equal Opportunity/ADA Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled).
We value diversity at all levels of the organization.
All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers (chelanpud.
org) page in English and Spanish.
The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LICENSE REQUIREMENTS A valid driver's license is required for this position (verified upon hire).
A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility.
This should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
EEO Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled).
We value diversity at all levels of the organization.
All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers page in English and Spanish.
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-I.
35(c).
Estimated Salary: $20 to $28 per hour based on qualifications.
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